What is network VoIP?

Network VoIP (Voice over Internet Protocol) refers to the technology that enables voice communication and multimedia sessions over the internet or other IP-based networks. Instead of using traditional telephone lines, VoIP converts voice signals into digital data packets, which are transmitted over the internet. This allows for various communication options, including voice and video calls, multimedia messaging, and integration with other services and applications, such as email and customer relationship management (CRM) systems. VoIP typically reduces costs for companies, compared to traditional phone services.

How does it work?

Key components and features of network VoIP include:

Who uses it and why?

Organizations of all sizes use VoIP for cost-effective communication, enabling voice and video calls, conferencing, and collaboration tools. It helps streamline operations and reduce long-distance call costs. VoIP is also key for remote workers, helping to maintain connectivity with colleagues and clients from any location without relying on traditional phone lines. Any kind of business and organization can use VoIP, including educational institutions for distance learning and healthcare providers for telemedicine visits. Individuals and families use VoIP, too – just think of Skype and Zoom.

Let's get some context

VoIP has come a long way since its early days in the mid-1990s, when it was mostly a niche technology used by tech enthusiasts. The concept of sending voice over the internet gained traction with the launch of platforms like Skype in 2003, which made it easy for anyone to make free or low-cost calls from their computers. As internet speeds improved and broadband became more common, VoIP started catching on in businesses, helping them achieve significant savings on long-distance calls. Over the years, it evolved to support not just voice but also video calls and messaging, making it an essential tool for everything from casual chats with friends to serious conference calls in the corporate world. Today, Network VoIP is everywhere, reshaping how we communicate both personally and professionally. The global VoIP market is expected to reach over $100 billion by 2025.

So, what's the problem?

While the promises ofnetwork VoIP are significant, adopting VoIP also comes with real challenges:

  1. Network dependency – VoIP relies heavily on a stable internet connection, so any network issues can disrupt calls and lead to poor call quality.
  2. Quality of Service (QoS) – Ensuring high audio and video quality requires proper bandwidth management and prioritization of VoIP traffic over other data types.
  3. Security risks – VoIP systems can be vulnerable to hacking, eavesdropping, and other cyber threats if not adequately secured.
  4. Integration with existing systems – Integrating VoIP with legacy phone systems and other business tools can be complex and require additional resources.
  5. Power dependency – VoIP systems are dependent on electricity, so power outages can disrupt communication unless backup systems are in place.
  6. Technical support – Organizations may need specialized IT support to manage and troubleshoot VoIP systems, which can be a resource challenge for smaller businesses.
NIKSUN has the solution

Let's look at how NIKSUN can solve all these challenges for network VoIP with top-notch network VoIP security solutions.

Problem: VoIP call quality suffers when your internet connection is unstable.

Solution: NIKSUN's end-to-end, network-to-application VoIP securityv solution continuously tracks key performance indicators (KPIs) and other metrics for network traffic and VoIP performance, such as call quality, latency, and jitter. By monitoring these parameters in real-time, the platform can quickly identify any fluctuations, or anomalies that could impact VoIP calls, allowing for immediate troubleshooting before users experience disruptions.

Problem: VoIP traffic must be managed effectively, or call quality is likely to degrade.

Solution: NIKSUN's comprehensive VoIP security solution assists in enforcing QoS policies by classifying and prioritizing VoIP traffic over less time-sensitive data. This ensures that voice packets are transmitted with the necessary bandwidth and low latency, improving the overall call quality and user experience, especially during peak usage times.

Problem: VoIP systems are vulnerable to hacking, eavesdropping, and cyber threats.

Solution: NIKSUN all-in-one platform enhances your ability to tackle sophisticated threats through comprehensive performance, compliance, and security alarming techniques, such as Intrusion Detection Systems (IDS), anomaly detection, and content analysis. NIKSUN's platform ingests, retains, analyzes, and cross-correlates a wide variety of data sources – logs, flows, packets, SNMP, and more — for fast, powerful root-cause analysis that identifies any deviations from baseline network behavior, such as sudden spikes in traffic that can signal potential security threats like a DDoS attack. NIKSUN also allows you to incorporate auto-updated threat intelligence feeds (both NIKSUN's and third-party feeds) to ensure your entire organization is monitored for the latest vulnerabilities, attack techniques, malwares/ransomwares, blacklisted IPs, etc. This multifaceted approach means NIKUN can spot a broad spectrum of attacks with incredible speed, safeguarding the stability and security of your entire infrastructure while preserving the quality of your VoIP communications.

Problem: Integrating VoIP with your existing system and tools can be a headache.

Solution: NIKSUN offers easy-to-setup integrations and voice over IP network security tools with all your apps, databases, and servers from our powerful UI. With lots of customization options, NIKSUN lets you easily create your own dashboards, alarms, and alerts and offers a multitude of out-of-box options for reporting, alarming, and filtering, as well. This makes it easy to set up the NIKSUN's platform specifically for your needs while incorporating your existing tools.

Just a note that some of your existing tools will likely prove redundant with NIKSUN up and running since our one-stop solution truly does it all!

Problem: Special IT support might be needed for VoIP, and that can get expensive.

Solution: NIKSUN's goal from the get-go was to createanetwork VoIP security solution that was easy to set up, returned immediate, 100-percent data-driven intelligence that would be usable to anyone, and was extremely cost effective for organizations of any size. We also wanted a holistic platform so that users didn't need to hop between tools to get the answers they needed. We achieved that goal! What does that mean for expensive VoIP experts? It means you might not need to hire them. Use your existing team and the comprehensive, intuitive NIKSUN platform to keep tabs on your VoIP system – no new experts required.

More about NIKSUN's Platform

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More about NIKSUN

NIKSUN is the recognized world leader in empowering organizations to Know the Unknown®. Since 1997, we have been committed to delivering the most innovative solutions for securing and optimizing the networks of over a thousand customers, including Fortune 500 companies, government agencies, and service providers.

Our industry-leading suite of scalable, forensics-based cyber security, voice over IP network security tools, and network performance monitoring products provide customers with in-depth and actionable insight into security threats, performance issues, and compliance risks. NIKSUN's patented real-time analysis and recording technology is the industry's most comprehensive solution for securing and maintaining dynamic network infrastructure.

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