Google Cloud has accidentally deleted a major customer’s account, including all its backups. The affected customer, UniSuper, is an Australian pension fund that manages $135 billion worth of funds and has 647,000 members. The incident occurred on May 2 and the full restoration of services did not happen until May 15.

The deletion was caused by an inadvertent misconfiguration during the provisioning of UniSuper’s Private Cloud services. Google has taken responsibility for the incident and has apologized to UniSuper. Read more about this story on our LinkedIn page