Amazon.com has experienced a widespread service disruption across the United States, with thousands of outage reports logged on Downdetector at its peak. In addition to Amazon.com, the outage briefly impacted Amazon Web Services (AWS) for some users, sparking concern as the incident followed a larger, global disruption in October that affected numerous websites worldwide and became a major news story.

This event underscores the critical importance of comprehensive L2–L7 network monitoring using full packet capture (FPC) and deep packet inspection (DPI) with a system like NIKSUN. By continuously tracking key performance indicators (KPIs) such as latency, bandwidth, throughput, and utilization, organizations can detect anomalies in real time and investigate them across every layer of the network stack — identifying the who, what, where, when, and how behind performance degradations or security threats. Proactive visibility and analytics allow IT teams to remediate issues before they escalate into widespread outages that disrupt operations, impact revenue, and damage brand reputation — preventing incidents from becoming the next headline.