A network outage affecting Hillsborough County, NH government offices has been confirmed as the result of a cybersecurity incident. Following the discovery, county officials took impacted systems offline as a precautionary measure and in alignment with their incident response plan. While the outage disrupted internal operations, luckily, public safety and emergency services remained unaffected. Federal and local law enforcement agencies are also involved, and state officials report that no New Hampshire state systems were impacted.
This event highlights the critical importance of unifying network performance monitoring and cybersecurity into a single, cohesive platform - such as that offered by NIKSUN. When performance and security data, telemetry, and intelligence exist together, organizations can immediately detect anomalies, determine whether they stem from routine network issues or active cyber threats, and escalate to security teams in minutes rather than days or more (as was the case in this incident). This unified approach dramatically reduces Mean Time to Detect (MTTD) and Mean Time to Respond (MTTR), eliminating the inefficiency of jumping between multiple tools in search of fragmented answers. Considering that the average cost of a network outage has risen to approximately $300,000 per hour, having an all-in-one platform that provides instant visibility, rapid correlation, and decisive action is not just beneficial - it is essential.
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